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Contact Us

Get in touch with our expert support team. We're here to help with any questions about our game server hosting, VPS, or web services.

24/7 Support

Always Available

Get Support

Multiple ways to reach our expert team

Email Support

Send us an email and we'll get back to you as soon as possible

contact@24-play.co.uk

Discord Support

Join our Discord server for community support and real-time chat

Join Discord

24/7 Monitoring

Check our real-time status page for system updates and monitoring

Status Page

Support Information

What to expect when you contact us

Response Time

Email responses within 2-4 hours during business hours, faster via Discord

Expert Team

Our support staff are experienced gamers and server administrators

Priority Support

Existing customers receive priority support for faster resolution

Documentation

Comprehensive guides and tutorials available in our knowledgebase

Before You Contact Us

To help us provide the best support possible, please include:

  • Your server details (if applicable)
  • Description of the issue or question
  • Steps you've already tried (if any)
  • Any error messages or screenshots